Good afternoon and happy game week!
We are officially 3 days away from the Herd’s season opener, and who isn’t ready for some football?
Due to a heavy call volume in the office, we ask that you all remain patient with us. If you are unable to get through, please leave a message and we will get back to you as soon as possible.
In the meantime, we will answer some of the most common questions we’ve received regarding digital ticketing and other gameday procedures.
• All season ticket holders should have received an email Monday evening linking to their tickets.
• If you need to transfer a ticket to someone, the simplest way to do so is by screenshotting the ticket and sending it through text.
• If you are having trouble with the email on your phone or simply do not have email on your phone, there will be a Mobile Ticketing/Fan Assistance tent set up near Gate A on Saturday to assist you. We recommend getting there early so in case there is a wait, you will still be able to get to your seat for kickoff.
• If you are a season ticket holder who was moved from chairbacks to bleachers, you are still able to access the Big Green room for concessions. You may do so by walking through the chairback area only. Elevator access will be extremely limited.
• Masks are mandatory at all times in Joan C. Edwards Stadium.
Additional questions may be answered on HerdZone.
See you Saturday!
GO HERD!